Support PNG and SVG Icon

AWS Support provides a range of plans to assist customers with their AWS environments, offering 24/7 technical support, best practices, and guidance from cloud experts.

Last Modified: August 29, 2025
AWS Support icon in SVG and PNG
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Details

Name
Support
Category
Customer Enablement
Tags
support technical guidance cloud best practices

Key Features

  • Tiered AWS support plans.
  • 24/7 access to cloud support engineers.
  • Architecture and best practice guidance.
  • Incident management and escalation.

Common Use Cases

  • Troubleshooting AWS service issues with 24/7 assistance
  • Getting architectural guidance for scaling applications
  • Receiving proactive alerts for service health and performance


AWS Chime icon in SVG and PNG

Chime

Amazon Chime is a communication service that enables online meetings, video conferencing, and business calls through a secure and scalable platform.
AWS Search Document icon in SVG and PNG

Search Document

Amazon CloudSearch or OpenSearch Document Search refers to AWS services used to index, search, and retrieve structured and unstructured documents efficiently.
AWS Apache MXNet on AWS icon in SVG and PNG

Apache MXNet on AWS

Apache MXNet on AWS is a scalable deep learning framework optimized for performance and training on AWS infrastructure.
AWS Verified Access icon in SVG and PNG

Verified Access

AWS Verified Access provides secure access to corporate applications without using a VPN by verifying user identity and device posture.
AWS Identity and Access Management icon in SVG and PNG

Identity and Access Management

AWS Identity and Access Management (IAM) enables you to manage access to AWS services and resources securely with fine-grained permissions.
AWS Backup icon in SVG and PNG

Backup

AWS Backup is a fully managed service that centralizes and automates data backup across AWS services and on-premises environments for compliance and recovery needs.
AWS Macie icon in SVG and PNG

Macie

Amazon Macie is a data security and privacy service that uses machine learning to discover, classify, and protect sensitive data in AWS, such as PII.
AWS ElastiCache icon in SVG and PNG

ElastiCache

Amazon ElastiCache is a fully managed in-memory caching service for Redis and Memcached to improve application performance.
AWS Account icon in SVG and PNG

Account

AWS Account refers to your uniquely identified entity used to access AWS services and manage resources securely.
AWS Elemental Link icon in SVG and PNG

Elemental Link

AWS Elemental Link is a hardware device that connects a live video source to AWS Elemental MediaLive for high-quality, low-latency cloud-based encoding.
AWS HealthScribe icon in SVG and PNG

HealthScribe

Amazon HealthScribe is a service that uses speech-to-text and generative AI to help clinicians automatically generate clinical notes from patient visits.
AWS AWS icon in SVG and PNG

AWS

Amazon Web Services (AWS) is a comprehensive cloud computing platform offering over 200 fully featured services including computing, storage, databases, machine learning, analytics, and more to help businesses scale and innovate faster.
AWS MQ icon in SVG and PNG

MQ

Amazon MQ is a managed message broker service for Apache ActiveMQ and RabbitMQ, enabling secure and reliable message exchange between applications.
AWS Service Management Connector icon in SVG and PNG

Service Management Connector

AWS Service Management Connector integrates AWS services like Service Catalog with third-party ITSM tools such as ServiceNow or Jira Service Management.
AWS Detective icon in SVG and PNG

Detective

Amazon Detective helps you investigate potential security issues by analyzing and visualizing security data from multiple AWS sources like GuardDuty and CloudTrail.
AWS Certificate Manager icon in SVG and PNG

Certificate Manager

AWS Certificate Manager (ACM) lets you easily provision, manage, and deploy public and private SSL/TLS certificates for secure web applications.
AWS Open 3D Engine icon in SVG and PNG

Open 3D Engine

Open 3D Engine (O3DE) is an open-source, real-time 3D engine for building high-fidelity games and simulations, originally developed by AWS.
AWS CloudWatch icon in SVG and PNG

CloudWatch

Amazon CloudWatch monitors AWS resources and applications, providing metrics, logs, and alarms for visibility and automation.
AWS Thinkbox XMesh icon in SVG and PNG

Thinkbox XMesh

Thinkbox XMesh is a geometry caching system that optimizes complex animated geometry workflows in 3D applications.
AWS CodeCommit icon in SVG and PNG

CodeCommit

AWS CodeCommit is a secure, scalable, and managed source control service that hosts private Git repositories.
AWS Amazon Aurora icon in SVG and PNG

Amazon Aurora

Amazon Aurora is a MySQL- and PostgreSQL-compatible relational database built for the cloud, offering high performance and availability at a global scale.
AWS DynamoDB icon in SVG and PNG

DynamoDB

Amazon DynamoDB is a fully managed NoSQL database service designed to handle large-scale, high-availability workloads with low latency.
AWS GameLift icon in SVG and PNG

GameLift

Amazon GameLift is a fully managed service for deploying, operating, and scaling dedicated game servers for multiplayer games.
AWS Forecast icon in SVG and PNG

Forecast

Amazon Forecast is a fully managed service that uses machine learning to generate accurate time series forecasts based on historical data.