Support PNG and SVG Icon
AWS Support provides a range of plans to assist customers with their AWS environments, offering 24/7 technical support, best practices, and guidance from cloud experts.
Last Modified: August 29, 2025
16px
32px
48px
64px
Details
Key Features
- Tiered AWS support plans.
- 24/7 access to cloud support engineers.
- Architecture and best practice guidance.
- Incident management and escalation.
Common Use Cases
- Troubleshooting AWS service issues with 24/7 assistance
- Getting architectural guidance for scaling applications
- Receiving proactive alerts for service health and performance
Explore More Icons
Database Migration Service
AWS Database Migration Service (DMS) helps you migrate databases quickly and securely to AWS with minimal downtime.
Nitro Enclaves
AWS Nitro Enclaves are isolated EC2 environments that enhance security by creating trusted execution environments for sensitive data processing.
Amazon Rekognition Video
Amazon Rekognition Video is a service that detects and tracks objects, faces, and activities in live or stored video streams.
Cloud Directory
Amazon Cloud Directory enables you to build flexible, cloud-native directories for organizing hierarchical data with multiple dimensions and relationships.
Data Exchange
AWS Data Exchange is a service that makes it easy to find, subscribe to, and use third-party data in the cloud securely and efficiently.
Tools and SDKs
AWS Tools and SDKs provide libraries, tools, and documentation to help developers build applications and automate services across AWS.
Quantum Ledger Database
Amazon Quantum Ledger Database (QLDB) is a fully managed ledger database that provides a transparent, immutable, and cryptographically verifiable transaction log owned by a central trusted authority.
Rekognition
Amazon Rekognition is a computer vision service that enables image and video analysis for face detection, object recognition, and more.
Application Migration Service
AWS Application Migration Service (MGN) simplifies and accelerates the migration of physical, virtual, or cloud-based servers to AWS with minimal downtime.
Nova
Amazon Nova refers to internal AI infrastructure or services (if announced); details may vary as it's not yet publicly defined.
Elemental MediaConnect
AWS Elemental MediaConnect is a reliable, secure, and flexible transport service for live video in the cloud.
.svg "AWS Amazon DynamoDB Accelerator (DAX) icon in SVG and PNG"){kind=icon}
Amazon DynamoDB Accelerator (DAX)
Amazon DynamoDB Accelerator (DAX) is a fully managed, in-memory cache for DynamoDB that delivers up to a 10x performance improvement for read-heavy workloads.
Elemental MediaTailor
AWS Elemental MediaTailor enables server-side ad insertion for video content, allowing personalized ad experiences across platforms.
DCV
NICE DCV is a high-performance remote display protocol that enables secure, low-latency access to remote desktop and application sessions, including 3D graphics workloads.
Snowball
AWS Snowball is a data transport solution that uses secure devices to transfer large amounts of data into and out of AWS.
Certificate Authority
AWS Certificate Authority (CA) is part of AWS Private CA, a managed private CA service that helps securely manage the lifecycle of private certificates.
App Studio
AWS App Studio is a development environment to build generative AI applications quickly using visual tools and built-in integrations.
Lake Formation
AWS Lake Formation is a service that simplifies setting up a secure data lake by automating data ingestion, cleaning, cataloging, and access control.
Open 3D Engine
Open 3D Engine (O3DE) is an open-source, real-time 3D engine for building high-fidelity games and simulations, originally developed by AWS.
NAT Gateway
A NAT Gateway enables instances in a private subnet to connect to the internet while preventing unsolicited inbound traffic.
Apache MXNet on AWS
Apache MXNet on AWS is a scalable deep learning framework optimized for performance and training on AWS infrastructure.
CodeArtifact
AWS CodeArtifact is a fully managed artifact repository service that makes it easy to securely store, publish, and share software packages.
Savings Plans
AWS Savings Plans is a flexible pricing model that offers lower prices on AWS usage, in exchange for a commitment to a consistent amount of usage (measured in $/hour) over a 1 or 3-year term.
SageMaker
Amazon SageMaker is a fully managed service that provides tools to build, train, and deploy machine learning models at scale.