Support PNG and SVG Icon

AWS Support provides a range of plans to assist customers with their AWS environments, offering 24/7 technical support, best practices, and guidance from cloud experts.

Last Modified: August 29, 2025
AWS Support icon in SVG and PNG
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Details

Name
Support
Category
Customer Enablement
Tags
support technical guidance cloud best practices

Key Features

  • Tiered AWS support plans.
  • 24/7 access to cloud support engineers.
  • Architecture and best practice guidance.
  • Incident management and escalation.

Common Use Cases

  • Troubleshooting AWS service issues with 24/7 assistance
  • Getting architectural guidance for scaling applications
  • Receiving proactive alerts for service health and performance


AWS Chatbot icon in SVG and PNG

Chatbot

AWS Chatbot is an interactive agent that helps you monitor and interact with AWS resources from chat platforms like Slack or Microsoft Teams.
AWS EC2 Auto Scaling icon in SVG and PNG

EC2 Auto Scaling

Amazon EC2 Auto Scaling helps you automatically add or remove EC2 instances based on demand to maintain application availability and optimize costs.
AWS CloudTrail icon in SVG and PNG

CloudTrail

AWS CloudTrail records AWS API calls for your account, enabling governance, compliance, and operational and risk auditing.
AWS Maintenance Windows icon in SVG and PNG

Maintenance Windows

AWS Systems Manager Maintenance Windows lets you define a schedule for when to perform administrative tasks on your instances.
AWS Resource Explorer icon in SVG and PNG

Resource Explorer

AWS Resource Explorer enables you to search and discover AWS resources across regions and accounts from a single location.
AWS Backup icon in SVG and PNG

Backup

AWS Backup is a fully managed service that centralizes and automates data backup across AWS services and on-premises environments for compliance and recovery needs.
AWS Snapshot icon in SVG and PNG

Snapshot

Snapshot refers to point-in-time backups of EBS volumes or file systems, allowing easy restore and replication of AWS storage resources.
AWS Elemental Appliances Software icon in SVG and PNG

Elemental Appliances Software

AWS Elemental Appliances and Software offer on-premises solutions for live and on-demand video workflows with seamless AWS integration.
AWS Quantum Ledger Database icon in SVG and PNG

Quantum Ledger Database

Amazon Quantum Ledger Database (QLDB) is a fully managed ledger database that provides a transparent, immutable, and cryptographically verifiable transaction log owned by a central trusted authority.
AWS FSx for OpenZFS icon in SVG and PNG

FSx for OpenZFS

Amazon FSx for OpenZFS delivers a fully managed file storage built on the popular OpenZFS file system, ideal for Linux-based workloads.
AWS IoT FleetWise icon in SVG and PNG

IoT FleetWise

AWS IoT FleetWise is a service that enables automakers to collect, transform, and transfer vehicle data to the cloud in near real time.
AWS Network Load Balancer icon in SVG and PNG

Network Load Balancer

Network Load Balancer (NLB) handles millions of requests per second, enabling ultra-low-latency load balancing at the connection level.
AWS RoboMaker icon in SVG and PNG

RoboMaker

AWS RoboMaker is a service for developing, simulating, and deploying robotic applications using Robot Operating System (ROS) with cloud scalability.
AWS License Manager icon in SVG and PNG

License Manager

AWS License Manager helps you manage software licenses from vendors like Microsoft, SAP, and Oracle on AWS and on-premises.
AWS Redshift icon in SVG and PNG

Redshift

Amazon Redshift is a fully managed, petabyte-scale data warehouse service in the cloud that enables fast querying and analytics across vast datasets.
AWS Elemental MediaConvert icon in SVG and PNG

Elemental MediaConvert

AWS Elemental MediaConvert is a file-based video transcoding service with broadcast-grade features for multiscreen content delivery.
AWS Telco Network Builder icon in SVG and PNG

Telco Network Builder

AWS Telco Network Builder simplifies the deployment and management of telecom networks on AWS using standard telecom models.
AWS Kinesis Video Streams icon in SVG and PNG

Kinesis Video Streams

Amazon Kinesis Video Streams is a service for securely ingesting, storing, and processing video streams for analytics and machine learning.
AWS Database Migration Service icon in SVG and PNG

Database Migration Service

AWS Database Migration Service (DMS) helps you migrate databases quickly and securely to AWS with minimal downtime.
AWS HealthScribe icon in SVG and PNG

HealthScribe

Amazon HealthScribe is a service that uses speech-to-text and generative AI to help clinicians automatically generate clinical notes from patient visits.
AWS Elemental MediaStore icon in SVG and PNG

Elemental MediaStore

AWS Elemental MediaStore is a storage service optimized for media that offers the performance, consistency, and low latency required for video workloads.
AWS IoT TwinMaker icon in SVG and PNG

IoT TwinMaker

AWS IoT TwinMaker is a service for creating digital twins of real-world systems to monitor operations and simulate outcomes.
AWS Reserved Instance Reporting icon in SVG and PNG

Reserved Instance Reporting

AWS Reserved Instance Reporting helps you monitor and optimize the utilization and coverage of your purchased Reserved Instances for cost savings.
AWS Lex icon in SVG and PNG

Lex

Amazon Lex is a service for building conversational interfaces using voice and text, powered by the same deep learning technology as Alexa.