Support PNG and SVG Icon

AWS Support provides a range of plans to assist customers with their AWS environments, offering 24/7 technical support, best practices, and guidance from cloud experts.

Last Modified: August 29, 2025
AWS Support icon in SVG and PNG
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Details

Name
Support
Category
Customer Enablement
Tags
support technical guidance cloud best practices

Key Features

  • Tiered AWS support plans.
  • 24/7 access to cloud support engineers.
  • Architecture and best practice guidance.
  • Incident management and escalation.

Common Use Cases

  • Troubleshooting AWS service issues with 24/7 assistance
  • Getting architectural guidance for scaling applications
  • Receiving proactive alerts for service health and performance


AWS Patch Manager icon in SVG and PNG

Patch Manager

AWS Systems Manager Patch Manager automates the process of patching managed instances with security-related updates.
AWS DeepLens icon in SVG and PNG

DeepLens

AWS DeepLens is a deep learning-enabled video camera for developers to run ML models locally on edge devices in real time.
AWS User Notifications icon in SVG and PNG

User Notifications

AWS User Notifications is a service that lets you centrally manage and deliver alerts and notifications from AWS services.
AWS Managed Services icon in SVG and PNG

Managed Services

AWS Managed Services (AMS) helps enterprises operate their AWS infrastructure by providing ongoing management, monitoring, patching, and operational support.
AWS CloudFront icon in SVG and PNG

CloudFront

Amazon CloudFront is a fast content delivery network (CDN) service that securely delivers data, videos, applications, and APIs globally.
AWS Snowball Edge icon in SVG and PNG

Snowball Edge

AWS Snowball Edge adds compute capabilities to the Snowball data transfer device, supporting edge computing and local processing.
AWS Timestream icon in SVG and PNG

Timestream

Amazon Timestream is a fast, scalable, serverless time series database service for IoT and operational applications.
AWS Health Dashboard icon in SVG and PNG

Health Dashboard

AWS Health Dashboard provides alerts and remediation guidance for AWS events that may impact your environment.
AWS Elastic Kubernetes Service icon in SVG and PNG

Elastic Kubernetes Service

Amazon Elastic Kubernetes Service (EKS) is a managed Kubernetes service that simplifies running Kubernetes on AWS without the need to install or operate your own clusters.
AWS Oracle Instance icon in SVG and PNG

Oracle Instance

Oracle Instance in Amazon RDS is a managed database service that simplifies the setup and operation of Oracle databases in the cloud.
AWS NICE EnginFrame icon in SVG and PNG

NICE EnginFrame

NICE EnginFrame is a web-based interface for managing HPC workloads and resources, offering job submission, monitoring, and remote visualization capabilities.
AWS Cognito icon in SVG and PNG

Cognito

Amazon Cognito provides user authentication, authorization, and user management for web and mobile apps, with social and enterprise identity federation support.
AWS Personalize icon in SVG and PNG

Personalize

Amazon Personalize is a real-time personalization and recommendation service powered by the same technology used at Amazon.com.
AWS Systems Manager icon in SVG and PNG

Systems Manager

AWS Systems Manager gives you visibility and control of your AWS infrastructure by unifying resource management under one interface.
AWS Step Functions icon in SVG and PNG

Step Functions

AWS Step Functions is a serverless orchestration service that helps you build and coordinate distributed applications using visual workflows.
AWS SQS Message icon in SVG and PNG

SQS Message

Amazon SQS Message refers to an individual data unit sent between distributed system components via Amazon Simple Queue Service.
AWS CloudFormation icon in SVG and PNG

CloudFormation

AWS CloudFormation provides infrastructure as code for provisioning AWS resources using YAML or JSON templates.
AWS Elemental MediaStore icon in SVG and PNG

Elemental MediaStore

AWS Elemental MediaStore is a storage service optimized for media that offers the performance, consistency, and low latency required for video workloads.
AWS Command Line Interface icon in SVG and PNG

Command Line Interface

AWS Command Line Interface (CLI) is a tool that enables you to manage AWS services and resources through commands in your terminal.
AWS Data Lake icon in SVG and PNG

Data Lake

AWS Data Lake is a centralized, scalable, and secure data repository that allows you to store and analyze all your structured and unstructured data.
AWS Verified Access icon in SVG and PNG

Verified Access

AWS Verified Access provides secure access to corporate applications without using a VPN by verifying user identity and device posture.
AWS Lookout for Metrics icon in SVG and PNG

Lookout for Metrics

Amazon Lookout for Metrics automatically detects and diagnoses anomalies in business and operational data using ML models.
AWS Simple Notification Service icon in SVG and PNG

Simple Notification Service

Amazon Simple Notification Service (SNS) is a fully managed pub/sub messaging service for sending messages to subscribers over SMS, email, or other protocols.
AWS Notebook icon in SVG and PNG

Notebook

Amazon SageMaker Notebook is a fully managed Jupyter notebook environment for developing, training, and deploying machine learning models.