Support PNG and SVG Icon

AWS Support provides a range of plans to assist customers with their AWS environments, offering 24/7 technical support, best practices, and guidance from cloud experts.

Last Modified: August 29, 2025
AWS Support icon in SVG and PNG
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Details

Name
Support
Category
Customer Enablement
Tags
support technical guidance cloud best practices

Key Features

  • Tiered AWS support plans.
  • 24/7 access to cloud support engineers.
  • Architecture and best practice guidance.
  • Incident management and escalation.

Common Use Cases

  • Troubleshooting AWS service issues with 24/7 assistance
  • Getting architectural guidance for scaling applications
  • Receiving proactive alerts for service health and performance


AWS EMR Engine icon in SVG and PNG

EMR Engine

Amazon EMR Engine is the processing engine component within Amazon EMR that enables scalable, distributed big data processing using frameworks like Spark and Hadoop.
AWS Elastic Cache for Memcached icon in SVG and PNG

Elastic Cache for Memcached

Elastic Cache for Memcached is a managed, in-memory key-value store service by AWS for deploying Memcached clusters in the cloud.
AWS DocumentDB icon in SVG and PNG

DocumentDB

Amazon DocumentDB is a scalable, fully managed document database service that supports MongoDB workloads.
AWS Snowball Edge icon in SVG and PNG

Snowball Edge

AWS Snowball Edge adds compute capabilities to the Snowball data transfer device, supporting edge computing and local processing.
AWS API Gateway icon in SVG and PNG

API Gateway

Amazon API Gateway is a fully managed service that makes it easy to create, publish, maintain, monitor, and secure APIs at any scale.
AWS Resilience Hub icon in SVG and PNG

Resilience Hub

AWS Resilience Hub helps you assess and improve the resilience of your applications using AWS best practices.
AWS Lookout for Vision icon in SVG and PNG

Lookout for Vision

Amazon Lookout for Vision uses computer vision to detect defects in manufactured products based on images of the items.
AWS Device Farm icon in SVG and PNG

Device Farm

AWS Device Farm is an app testing service that lets you test and interact with your Android, iOS, and web apps on real, physical devices hosted by AWS.
AWS HTTP Notification icon in SVG and PNG

HTTP Notification

AWS HTTP Notification typically refers to using Amazon SNS or EventBridge to send notifications via HTTP endpoints in real-time.
AWS Nova icon in SVG and PNG

Nova

Amazon Nova refers to internal AI infrastructure or services (if announced); details may vary as it's not yet publicly defined.
AWS File Cache icon in SVG and PNG

File Cache

AWS File Cache is a high-speed cache on AWS for frequently accessed file data stored in disparate sources such as on-premises file systems or S3.
AWS CodeArtifact icon in SVG and PNG

CodeArtifact

AWS CodeArtifact is a fully managed artifact repository service that makes it easy to securely store, publish, and share software packages.
AWS AppStream 2 icon in SVG and PNG

AppStream 2

Amazon AppStream 2.0 is a fully managed application streaming service that allows users to stream desktop applications securely from AWS to any device.
AWS Kinesis icon in SVG and PNG

Kinesis

Amazon Kinesis is a platform on AWS to collect, process, and analyze real-time streaming data at scale for insights and operational responses.
AWS FSx for Lustre icon in SVG and PNG

FSx for Lustre

Amazon FSx for Lustre provides a high-performance file system optimized for fast processing of workloads like machine learning, HPC, and analytics.
AWS Site to Site VPN icon in SVG and PNG

Site to Site VPN

AWS Site-to-Site VPN connects your on-premises network to AWS over an IPsec VPN tunnel for secure communication.
AWS WorkMail icon in SVG and PNG

WorkMail

Amazon WorkMail is a secure, managed business email and calendar service that supports existing desktop and mobile email clients.
AWS Data Transfer Terminal icon in SVG and PNG

Data Transfer Terminal

AWS Data Transfer Terminal is a user interface that simplifies the secure transfer of files and data to and from AWS services.
AWS Express Workflows icon in SVG and PNG

Express Workflows

AWS Step Functions Express Workflows are a cost-effective option for high-throughput, short-duration workflows that coordinate microservices at scale.
AWS Q icon in SVG and PNG

Q

Amazon Q is a generative AI assistant designed to help employees and developers get answers and complete tasks using internal and external data.
AWS Train icon in SVG and PNG

Train

AWS Train refers to the process of building and optimizing machine learning models using training data on services like SageMaker.
AWS Simple Storage Service Glacier icon in SVG and PNG

Simple Storage Service Glacier

Amazon S3 Glacier is a secure, durable, and low-cost storage class for data archiving and long-term backup.
AWS Systems Manager icon in SVG and PNG

Systems Manager

AWS Systems Manager gives you visibility and control of your AWS infrastructure by unifying resource management under one interface.
AWS Transcribe icon in SVG and PNG

Transcribe

Amazon Transcribe is an automatic speech recognition (ASR) service that converts speech into text for applications like subtitles and transcription.